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Staralliance tiene una larga lista de premios Skytrax para presumir

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Escrito por editor

The Star Alliance Lounge in the Tom Bradley International Terminal (TBIT) of Los Angeles International Airport (LAX) has been voted best Alliance Lounge by Skytrax.

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The Star Alliance Lounge in the Tom Bradley International Terminal (TBIT) of Los Angeles International Airport (LAX) has been voted best Alliance Lounge by Skytrax.

Accepting the award, Justin Erbacci, Vice President Customer Experience and Technology, Star Alliance, said: “This is a fantastic award for us to receive. It once again proves that by working together as an Alliance we can offer products which are highly appreciated by customers. In the case of the LAX Lounge, it underscores the positive feedback which we have been receiving since its opening in 2013.”

Member carrier Air New Zealand was appointed to develop the Alliance’s LAX lounge and manages the facility on behalf of Star Alliance.

Mike Tod, director de marketing y atención al cliente de Air New Zealand, dijo: “Es fantástico ver que el salón Star Alliance Los Ángeles sea reconocido de esta manera. Ha sido un privilegio para Air New Zealand desempeñar un papel integral tanto en el diseño como en la administración diaria de la sala y brindar un alto nivel de servicio a miles de clientes de Star Alliance que viajan a través de LAX cada semana ”.

The premium customer facility at LAX offers space for around 400 Business Class and Star Alliance Gold passengers, with an additional exclusive area for First Class passengers.

Designed by global architectural firm Gensler, the 1,675 square meter lounge features different experience zones to accommodate the various passenger needs, ranging from social gatherings to quiet time away from home. The lounge offers a bar area for socializing, a library space, a den, a study and a media room. Guests wishing to work can do so from the location of their choice, making use of the high-speed wi-fi, along with the printing, fax and copy services which are available on request. In addition to traditional power outlets, customers can also make use of USB power ports to recharge their mobile devices. For those “travelling light”, tablet computers are available on request for use in the lounge. Passengers wishing to freshen up before their flight can do so in one of eight shower rooms.

Lo más destacado es sin duda la única terraza al aire libre que ofrece vistas panorámicas de la pista norte hacia Hollywood Hills. Este espacio ofrece a los pasajeros una experiencia sensorial incomparable, con fogatas y un muro de agua.

El diseño del salón se inspiró en una interpretación contemporánea de la arquitectura modernista de Los Ángeles de las décadas de 1950 y 1960 y se complementa con productos y muebles de origen local siempre que sea posible. Por ejemplo, sus paredes con azulejos de cerámica vidriada fueron creadas por artesanos locales.

Lounge access continues to be rated as one of the top Alliance customer benefits and Star Alliance Gold Card holders currently have access to more than 1,000 lounges across the 27 member airline network. In addition to the member carrier lounges and those facilities offered by third parties, Star Alliance currently has five Alliance branded lounges. Besides LAX, these are located in Buenos Aires (EZE), Nagoya (NGO), Paris (CDG) and Sao Paulo (GRU).

In addition to Star Alliance, the following member carriers were also honoured for their outstanding service:

Aegean Mejor aerolínea regional de Europa

Air New Zealand: World’s Best Premium Economy Class
El mejor asiento de aerolínea de clase económica premium
El mejor catering a bordo de clase económica premium

ANA
Best Airport Services
Best Airline Staff in Asia

Asiana Airlines
La mejor clase económica del mundo
World’s Best Economy Class Onboard Catering

Austrian Airlines Mejor servicio de personal de aerolínea en Europa
Best Business Class Catering

Avianca Mejor Aerolínea de Centroamérica y el Caribe
Best Airline Staff Service in Central America and the Caribbean

Copa Airlines:Best Regional Airline in Central America / Caribbean

EVA Airways Mejor limpieza de cabina de aerolínea

Lufthansa:
Best Airline Transatlantic Airline
World’s Best First Class Airline Lounge
La mejor aerolínea de Europa occidental

Singapore Airlines :
World’s Best Business Class Airline
La mejor aerolínea de Asia
World’s Best First Class Airline Seat

South African Airways:
La mejor aerolínea de África
Mejor personal de línea aérea en África

THAI World's Best Airline Lounge Spa Instalación

Turkish Airlines es la mejor aerolínea de Europa
La mejor aerolínea del sur de Europa
La mejor sala VIP de clase ejecutiva del mundo
World’s Best Business Class Lounge Dining

Skytrax’s World Airline Awards are based on the results of a survey of some 18 million travellers from more than 160 countries, in what is described as the only truly global, independent passenger survey of airline standards.

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Acerca del autor.

editor

La editora en jefe es Linda Hohnholz.